Hex Legal Services have helped hundreds of accident victims to claim
compensation for their injuries. Below are some of the most frequently asked
questions:
Q. What does the claims process involve?
You contact us
When you contact us, you will be speaking to one of our legally qualified claims executives. You will be provided with a helpful and friendly service and you can begin the claims process.
We Gather the Initial Information
We will discuss with you in confidence about the accident circumstances and the injury that you have sustained. If you satisfy the basic criteria to make a claim for compensation we will arrange a suitable time for the solicitor to contact you at your convenience.
We will pass your claim to a Solicitor
The Solicitor will discuss the claim with you in more detail and if the case is accepted, you will be sent out some paperwork. The Solicitor will be there for you from beginning to end and will help you with all the documents. Most of the work will be done by your Solicitor, and the claim won’t take up much of your time.
The Solicitor will proceed with your claim
The Solicitor will send out a letter of claim to the defendant. This is to inform them of your intention to claim for compensation for the injury caused to you. You will then be asked to go for a medical assessment to see how badly your injury has affected you. Lastly, your appointed solicitor will assess your loss of earnings and out of pocket expenses and try to recover these.
Successful Claim - If your claim is successful, you will keep 100% of your compensation
Unsuccessful Claim - If your claim is unsuccessful, you will not be liable to pay a penny
Q. What sort of personal injury can I claim injury compensation for?
A. Any type of injury that you have sustained in the last three years can lead to a successful compensation claim - it could be an accident at work or at leisure, as a driver, passenger, pedestrian, or a trip, slip or fall.
Q. I'm not sure if I can make an accident claim
A. All you need to do is fill in an online form or call 01204 361 119. Our experts will advise you on whether or not you can make a claim based on the circumstances
Q. How do I make a personal injury claim?
A. Contact Hex Group on 01204 361 119 . All you need to do is give us your details and we do the rest i.e. liaising with third parties, solicitors, insurance companies, employers etc.
Q. My accident happened a while ago..
A. If your accident happened in the last three years we can still help you. Why delay the matter? Call us now on 01204 361 119
Q. Why Hex Group?
A. We pride ourselves on our honest open approach. Making a personal injury claim with us could not be easier. Our highly trained, professional customer care staff is helpful, experienced and always discreet and sympathetic. We understand how traumatic a personal injury can be and we do our best to take all the worry and stress away.
Q. Do I have to go to court?
A. This is very unlikely – over 99% of cases do not go to court. The insurance company does not want to waste time and money defending a case where the facts clearly determine who is at fault
Q. Who will deal with my claim?
A. Your claim will be investigated by one of our experienced solicitors with a reputation in personal injury litigation
Q. Will I have to pay the cost of a hire vehicle?
A. No, you won’t pay a penny. Providing that you had an accident, that was not your fault, you are entitled to a replacement vehicle. The cost of hiring a vehicle is paid by the third party insurer.