Replacement Vehicles-Credit Hire

What is Credit Hire?

Credit-hire is a service set up to protect drivers who are innocent victims of non-fault accidents - either from the "at-fault" party's insurance company or indeed from their own.

Hex Auto Assist offers this service and happily provides replacement vehicles to their clients allowing them to continue with their day to day business. Rental charges are recovered from the "at fault" party.

Hex Auto Assist can offer a full range of vehicles including taxis, vans, and economy and prestige vehicles.

We can also offer a like for like service, meaning we will replace your vehicle with the same vehicle. Mini for a Mini or a Bentley for Bentley Drivers

Our fleet includes:

• Mainstream vehicles for business and personal use(Ford, VW, Vauxhall)
• Prestige and performance vehicles(BMW, MERCEDES, AUDI)
• Family MPV vehicles and 4x4(Range Rover, VW)
• Taxis-Licensed Private Hire Vehicles(Volvo S40)
• Vans and other commercials vehicles(Ford, Mercedes)

Hex Auto Assist follows the ‘General Terms of Agreement’ (GTA). This is an agreement that has been reached between credit-hire companies and the insurance industry whereby daily hire rates are agreed under the Association of British Insurers' General Tariff Agreement. Under this agreement the "at-fault" party's insurer is invoiced for car-hire at the agreed daily hire rates and the bill is settled directly.

Any claim for car-hire charges can only be made against the "at fault" party in a non-fault accident where:

• There has been a loss (the replacement car has to have been hired and not be a 'free' courtesy car)
• The claim is made by the person who suffered the loss
• Any replacement car is needed

When renting an accident replacement vehicle on credit-hire from Hex Auto Assist the client will be asked to sign a credit-hire agreement that clearly lays out the terms of hire, the charges and the period of credit.

Please contact us to discuss your vehicle hire needs on 01204 361 119.